How we work
Duku Engineering is owner-operated and mobile. We come to your home or business; there’s no office or shop to visit.
1. Tell us what’s going on.
Use the contact form to describe the problem: where the Wi-Fi is weak, what keeps dropping, what equipment you have, and your general area.
2. Get a written quote.
Before any work begins, you receive a written scope and quote covering labor, any materials, travel where it applies, and tax. Cable runs are quoted only after we’ve seen the space.
3. On-site visit.
We check signal at the same spots before and after the work, so you can see what changed. We use your existing equipment when it’s adequate.
4. Clean, labeled setup.
Connections are labeled and the setup is left tidy.
5. Handoff.
You get a short written guide to what was done and how to manage it.
Your accounts stay yours
You keep your own administrator accounts and type in your own passwords. We’ll never ask you to send a password by text or email.
Honest recommendations
Replacing equipment is a recommendation, not the default answer. If something you own still works, we’ll say so.
Appointments
By appointment, at your home or business in Maumelle and Little Rock.
Engineering consulting projects
Signal integrity projects follow a separate process: agree on scope and acceptance criteria, measure or analyze, document the methods and assumptions, and review the findings with your team. Any partner work is identified in advance.